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mediAvatar MP4 Converter FAQs

Q: After loading the file, I want to check its certain information in the program. How should I do?

A: You need to highlight it first and click "Properties" item in the "File" menu. Then you can read the information of the file, such as Bit Rate, Frame Rate, in the pop-up dialog-box.

Q: What about other settings? In the previous version, there are many settings on the right of the main interface. But I can only see a few on the right now. Where are the other settings like Frame Rate and Sample Rate?

A: On the top right, there is a button called "Advanced Profile Settings" beside the item "Profile Settings". An extendable panel will show other settings after clicking. You can set audio Bit Rate and Sample Rate, as well as other items there.

Q: Can I edit the ID3 Tag information for the output files?

A: If you select MP3 as output formats, you can edit the Tag information for the files. All the items of Tag information are also in the "Advanced Profile Settings".

Q: How can I modify the settings on the right panel of the interface for conversion? Shall I just use the values which the program has offered or enter a number I want directly?

A: Before you modify anything, you must highlight the file you want to convert in the program. Besides the values offered, you can also enter a number you want for the conversion of most output formats, such as audio Bit Rate, Sample Rate. Sometimes, it would be limited by the output format and other conditions.

Q: After I make some proper modifications on settings, is it possible to save it as a single profile for use next time?

A: This can be done by the "Save As" button. After you finish the modifications, please click this button and finish other jobs following the instruction. After the profile is created, you can delete or rename it as you like.

Q: After the conversion to certain audio formats is done, I found that the output audio files always skip when playing. It means there are always some short breaks during playback. How to correct it?

A: Maybe you have set a smaller value for audio bit rate which is also on the "Advanced Profile Settings" panel. Please try larger one for it. Generally speaking, the default value we offer can assure a good result.

Q: What does "Add Profile" do?

A: If you want to get the same source converted into multiple target files with different formats or different configurations, this function will help you. It will be activated after you highlight the loaded file. After clicking it, the title or chapter that you chose will be duplicated so that you can set different settings for each of them.

Q: I know if I want to get better output quality, I need set higher values for video and audio bit rate respectively. And the output size will be larger at the end of the conversion. So how can I know the most proper values for video and audio in the output size I expect?

A: We have a small tool in the "Tools" menu, Bitrate Calculator. By this tool, you will get the proper values for video and audio Bit Rate respectively according to the output size you enter there. Once again, you must highlight the file that you want to convert first. The audio bit rate and video bit rate figured out will be shown in the relevant items on the right automatically after you click "OK".

Q: After the conversion to the iPod/iPhone/Apple TV is finished, what shall I do next to transfer the output files into my iPod?

A: Do you have iTunes installed? It is a must. Please download it from The transfer can be done by this tool. If you are using iPod or iPhone, we recommend a specific program, mediAvatar iPod Transfer. You can get to know it from

Q: My iPod is 5.5G. I wonder which profile is the best one for me.

A: The most important feature for 5.5G iPod is that it can support 640x480 resolutions. So you'd better select the profile, named with "iPod Video2", the whole default settings all in 640x480, which will provide better output quality than other profiles.

Q: I noticed that you offer two kinds of video output forms for MP4 in the Profile list. Which one is the best if I want to get better quality?

A: As far as the output quality is concerned, H.264 would provide the best. But it is larger in output size and slower in the conversion speed. If you only want to get the better quality, you just need H.264 profiles.

Q: I noticed that your program offers 2 kinds of output video formats. As far as the quality is concerned, which one is the best, MP4 or MP4 AVC?

A: If you only want to get the best quality, we recommend MP4 AVC format, which is in H.264 video codec. But the output size would be larger than others. Actually, MP4 format will be more proper in the file size and quality.